Our Staff

Deann Reinshuttle, HIS, ACA

Deann Reinshuttle, HIS, ACA

Hearing Instrument Specialist, Audioprosthologist

Deann has been a licensed hearing instrument specialist since 2011. In 2013 she was certified as an audioprosthologist after completing a one-year training program with the National Hearing Society. She has worked with NewSound since 2015 and trains others to get licensed in the industry.

Deann is a native Texan and has lived in Georgetown since 2001. She takes pride in the Georgetown NewSound location and treats it as if it is her own business. Educating patients on their hearing health and helping them make the best decisions on improving their quality of life is a top priority for her. She has helped hundreds of patients reconnect to loved ones and the world around them. Many of those patients followed her to NewSound.

When Deann is not saving hearing lives, she enjoys spending time with family and friends, being outdoors, woodworking and home projects. She also loves to play with her high-energy dog, Porter.

Amber Freeman

Amber Freeman

Patient Services Coordinator

Hello!
My name is Amber Freeman.
I am a loving mother of two daughters. I have lived in the Austin area for most of my life. I have over 10 years of customer service experience. My dream is to make a difference in the world. So what better way then here at New Sound Hearing. I look forward to serving each and every one of you.

Leslie Gonzalez

Leslie Gonzalez

HIS Trainee

Leslie is originally from Laredo, TX and moved to Georgetown, TX in 2018. Leslie attended Texas State University and graduated in 2015 with a Bachelor’s degree in Communication Disorders. Leslie began working in the hearing industry immediately after graduation and has been expanding her knowledge in the industry ever since. Leslie started working with us at NewSound Hearing Aid Centers in September 2018.

What Leslie loves most about saving hearing lives is meeting with new or current patients and helping to solve their hearing problems in order to make a difference in their daily lives. Leslie strives to provide her utmost care in her everyday work with patients by constantly researching and learning as much as she can in the Audiology world. Outside of saving hearing lives, Leslie loves spending time with her family and friends, reading, being outdoors, and going to the gym to live a healthy lifestyle.

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Customer Reviews

Sharing a review about the Georgetown location only. Went to another location and got no help in adjusting my hearing aids. When I went to Georgetown location. The service was excellent, professional and made some great adjustments that help. Thank you Deann R.

Warren S, on Google

Deann and Leslie are SPECTACULAR!! Hearing aids are a life changing purchase in peoples lives! Quality of product and Service after the sale are critical. I have found New Sounds Product and Staff to be exemplary. I HIGHLY Recommend New Sound and Deann and Leslie! With Appreciation, Kevin

Kevin Bowers, on Google

They took great care of me. I got my hearing aids today. I am hearing better than ever before. I was shown everything about my devices, and there's an app that helps me track my fitness as well. State of the art, and perfect for me. The staff is kind,...

K. Louise Fleming, on Google

The appointment was prompt and the hearing test very thorough and professional. My needs were evaluated and a hearing aid solution presented. I was shown very precise graphs with a complete explanation. I have had my hearing aids for a day now and con’t believe the improvement! After so many...

Norm Williamson, on Google

The staff was welcoming, informative and kind. My experience was was excellent. Deann was careful to explain every procedure and answered all my questions without rushing me. She was very thorough and knowledgeable. She even listened patiently and attentively to help with my mom who has some issues. I would...

Julie Medford, on Google

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